Customer Success Intern

As a Customer Success Intern, you’ll be critically involved in strategic projects that affect the business. You’ll be asked to investigate problems, collect and analyze data. You will work with a team of Customer Success Managers and report to the Director of Customer Success.

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As a Customer Success Intern, you’ll be critically involved in strategic projects that affect the business. You’ll be asked to investigate problems, collect and analyze data. You will work with a team of Customer Success Managers and report to the Director of Customer Success.

As a Customer Success Intern, you will:

  • collect and report on key business and performance indicators (KPI's)
  • help optimize and refine team operations and documentation
  • collect valuable data points, aggregate and report
  • use Google Docs/Sheets and Microsoft Office applications, primary Excel and Word
  • gain valuable experience in Salesforce and learn how to create reports
  • work hands-on with multiple teams including Product, Marketing and Support
  • Support larger CS team goals
  • intelligence and strong interpersonal skills are a must
  • great work ethic and you communicate well
  • organized team player who follows through on commitments

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